When managing Stakeholder Dialogues, never forget that the core of every cooperation process is made out of people and the way they interact. Seen like this, a Stakeholder Dialogue can only be as fruitful as are the relationships between the people that participate in them. In my eyes the most powerful and yet quite simple tool for raising the quality of relationships in a cooperation process is: Listening.
Why? Because the way people voice their ideas, concerns or doubts is often dependent on the way people listen. Weiterlesen
Getting in touch with your stakeholders, finding out what moves them, where their interests lie, is a prerequisite for a meaningful dialogue. This is why we interview the alumni of our educational programs regularly. Like this we find out in which ways we have to develop our methodology further and ultimately how to shape the future of the Collective Leadership Institute to stay in touch with what our stakeholders need. This interview my colleague Katharina held with Mouna Lyoubi from Morocco – and left the room inspired…
Mouna, you are working on a very interesting project – tell me more about it.
The project is called “Cooperation between Cities and Municipalities” (CoMun). It is a regional project with presence in Morocco, Tunisia and Algeria. It started in 2008 in Morocco and in Tunisia after the Arab Spring, but not yet in Algeria. I am a local Junior Advisor in Morocco. We had a contest of projects coming from 16 cities and we selected 7 projects from 7 different cities. The cities proposed projects on energy efficiency, waste management, transport and rehabilitation of ancient medinas. The projects were provided with technical support and in 2012 we implemented networks between the cities. These networks create bridges for cooperation between the Moroccan, Algerian and Tunisian cities and the countries themselves. Weiterlesen
This saying by a circle of African wise women captures an important lesson in Stakeholder Dialogues: engagement requires a team of committed people.
In order to bring a project forward, it is important to have a group of people that are dedicated to the change envisaged and to implementing the intended change jointly. At the CLI we call this a Container – and as methodology it is the core of our work. Many stakeholder involvement processes fail or have little impact because there is no solid Container of people who feel collectively responsible for fostering and holding the process from beginning to end.