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The Gift of Listening

When managing Stakeholder Dialogues, never forget that the core of every cooperation process is made out of people and the way they interact. Seen like this, a Stakeholder Dialogue can only be as fruitful as are the relationships between the people that participate in them. In my eyes the most powerful and yet quite simple tool for raising the quality of relationships in a cooperation process is: Listening.

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Why? Because the way people voice their ideas, concerns or doubts is often dependent on the way people listen. Weiterlesen

10 Tips for Stakeholder Engagement with Activists

Future500 LogoToday I am very happy to announce a partnership with Future 500 – a non-profit organization that envisions a world that realizes sustainable economic growth by addressing social and environmental externalities with market-based solutions. Future 500 unites the corporate and NGO sector to break through gridlock, encourage thoughtful solutions, and achieve broad systemic change.

There are lots of interesting collaborations planned for the future – in the meantime I am delighted to feature an article on engaging with activists which Future 500 recently shared on their blog:

From toxics to human rights, advocates are increasingly focusing on consumer facing brands to drive change on environmental and social issues. Corporate campaigns have been going strong for decades, but with the rise of social media, higher demand for supply chain transparency and increasingly savvy coordination between activist networks, companies are scrambling to address stakeholder concerns before they bubble into conflict. Weiterlesen

Leave your To-Do Lists at the Check-In please!

You probably know those typical meeting situations: People arrive one by one, some don´t take their eyes of their laptops to write last-minute mails and at some point the meeting is opened and starts by jumping right to the first agenda point.

© kalafoto - Fotolia.com

© kalafoto – Fotolia.com

At the CLI we try and do it differently. Meetings – no matter how small – start with a check-in and end with a check-out. We are not big fans of airports, but we like to think of our meetings as little journeys. And to leave our  “mental luggage” outside for the while. The check-in is a great tool to frame your meetings in a different atmosphere, get people into a conversation and focus on the topics to be discussed. Weiterlesen